Revolutionizing the Wedding & Events Booking Process at the MillHouse
Before BriteBiz, The Millhouse’s booking process was supported mainly by an Excel, email and paper-based system. The absence of a database system or CRM tool meant sales inquiries and contacts were managed via email and all of the function sheets were updated in Microsoft Word and manually distributed to the event, kitchen and bar staff in-person. All contracts were paper-based and kept in a separate folder. From an accounting perspective, all invoices and payments were kept in other external systems and then uploaded to an accounts package which was not cloud-based.