Revolutionizing the Wedding & Events Booking Process at the MillHouse
The Millhouse, a magnificent manor house that is used as an exclusive wedding venue turned to BriteBiz to revolutionize their entire booking process. They haven’t looked back since.
Before BriteBiz, The Millhouse’s booking process was supported mainly by an Excel, email and paper-based system. The absence of a database system or CRM tool meant sales inquiries and contacts were managed via email and all of the function sheets were updated in Microsoft Word and manually distributed to the event, kitchen and bar staff in-person. All contracts were paper-based and kept in a separate folder. From an accounting perspective, all invoices and payments were kept in other external systems and then uploaded to an accounts package which was not cloud-based.
The Millhouse were working from many different systems. They knew there was significant opportunity to grow and cut costs if they could change this and spent a lot of time trying to find a solution.
One Place for Everything
A lot of BriteBiz users were using multiple different systems before they switched; email, a basic CRM, and Microsoft applications like Excel & Word. What makes BriteBiz so powerful is that it provides all of the tools you need in one place.
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